JV
Jaco-Ben Vosloo
1 reviews | Active since Jul 2011
03 Jan 2016, 10:10
Extra support after incident
There was an incident at Edgars in Brooklyn where some of my wife's shopping items where 'misplaced' by the tellers. Unfortuanately which we only realized once home. After a couple of calls and much frustration the next day, the manager of Edgars, Joseph, managed to trace our items and saw to it that our parcel was couriered to Vanderbijlpark.<br> <br> Thank you for all the effort and assistance and your honesty in this regard<br> <br>
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Edgars's replyOfficial
04 Jan 2016, 10:53Hello jbvosloo,
We are reassured and pleased that you received such outstanding service from Joseph. Edcon sets high standards for the service rendered to customers, and the service you received truly indicated our standards. We assure you his efforts will not go unnoticed. This compliment was forwarded to management for acknowledgement and recognition.
Thank you again for taking your time to write us this compliment.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We are reassured and pleased that you received such outstanding service from Joseph. Edcon sets high standards for the service rendered to customers, and the service you received truly indicated our standards. We assure you his efforts will not go unnoticed. This compliment was forwarded to management for acknowledgement and recognition.
Thank you again for taking your time to write us this compliment.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply04 Jan 2016, 10:53
Official
Hello jbvosloo,
We are reassured and pleased that you received such outstanding service from Joseph. Edcon sets high standards for the service rendered to customers, and the service you received truly indicated our standards. We assure you his efforts will not go unnoticed. This compliment was forwarded to management for acknowledgement and recognition.
Thank you again for taking your time to write us this compliment.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We are reassured and pleased that you received such outstanding service from Joseph. Edcon sets high standards for the service rendered to customers, and the service you received truly indicated our standards. We assure you his efforts will not go unnoticed. This compliment was forwarded to management for acknowledgement and recognition.
Thank you again for taking your time to write us this compliment.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,