1 reviews | Active since Aug 2015
After closing our account at Edgars in August they conveniently failed to close the account to allow some random Club VIP administration fee to be added to the account and are now harrassing us for this money despite the account being closed to our knowledge.<br> After many calls and our constant conplaint of this being an issue they should resolve internally as we had closed the account we went out of our way to go to the Fourways Mall store to close the account as per their request. The service assist was very unhelpful and blunt but after 20mins of back and forth PHONE CALLS with the customer care line the account was confirmed to be closed. Again today, 10/11/2015, 10:19 We have been harrassed to pay for this fee again by a very short and aggressive fellow who again pestered us for this R44 rand for a Club Fee that was added to an account that had already been closed.<br> <br> Need less to say we will tell as many people as possible about the ***********, many hungry ************s that now run the accounts department of Edgars and will never return to the store for anything.
Best regards,
Best regards,
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