AS
Aidan S

1 reviews | Active since Dec 2013

09 Apr 2015, 20:21

Expired gift cards

I am got about 20 vouchers as gifts for my birthday last year which I didn't use all at ones I recently found 3 I didn't use, today when I wanted to use them the cashier told me it has expired! I am so disgusted by this how should I have known that they expire? What happens to the R600 now? It is so unfair and totally unacceptable!

0
Replies (1)
Edgars
Edgars's reply11 Apr 2015, 16:58
Official
Hello Aidan Smeda,

Our attempt to contact you at 04:45 PM was unsuccessful.

Kindly note gift vouchers expire after 3 years of purchase dare. Kindly forward us the gift cards either by contacting us on our toll free number ***or send us an email at *** and quote the below reference number.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team,
***

Best regards,