EXCLUSIVE TO THANK U CARD HOLDERS?????

Item: Edgars
Rating: 2
Author: Andre A

After buying for over R3000, I was told I'm not eligible for this discount as I should have received a sms with a voucher number to get the discount. This sign clearly say \exclusive to thank u card holders"and not random card holders or card holders which received a sms. Is this the type of service and false adverti*****t which we should expect from you. Maybe change the card name to thuck you. Check below link.<br> [URL Removed]"""

Helpful (0)

Replies (1)

Edgars's replyOfficial

21 Nov 2015, 12:30

Hello makopa5,

Thank you for raising your concerns with us. Please be advised the promotion has ended. Thank You card holders would receive SMS's with a voucher code that enabled them to get a discount. We sincerely apologise for the overall experience.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply21 Nov 2015, 12:30

Official