KN
KURT N
1 reviews | Active since Oct 2015
15 Oct 2015, 12:07
EXCESSIVE CHARGES ON MY EDGARDS ACCOUNT
EDGAR HAS BEEN CHARGING ME A MEMBERSHIP FEE EVERY MONTH FOR THE PAST 2 YEARS AND YET THEY CLAIM ALL THESE SO CALLED BENEFITS BUT I HAVE RECEIVED NOTHING , I HAVE BEEN EMAILING THEM ABOUT ABOUT MY VOUCHERS AND SO ON BUT THEY DON'T EVEN RESPOND YET THEY HAVE THE NERVE TO EMAIL ME MY ACCOUNT STATEMENT EVERY MONTH WITH THE CHARGES AND THEY EXPECT TO PAY FOR A FALSE PROMISE , I HAVE SENT THEM OVER 10 EMAIL OVER THE PAST 2 MONTHS AND HAVE STILL NOT RECEIVED ANY FEEDBACK OR COMPENSATION. <br> <br> I WOULD ADVISE EVERYONE TO NEVER EVER OPEN AN ACCOUNT WITH EDGARS, THEY WILL BILL YOU EXCESSIVE CHARGES FOR NOTHING AND THEN DEMAND PAYMENT.
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Replies (1)Edgars's replyOfficial
19 Oct 2015, 12:19Hello kurt012,
We would like to apologise for the overall experience. Please be advised we have referred this matter to the club department to address, as this matter has been prolonging. We can understand the frustration caused, but we assure you concrete feedback will be given to you with regards to your birthday voucher.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We would like to apologise for the overall experience. Please be advised we have referred this matter to the club department to address, as this matter has been prolonging. We can understand the frustration caused, but we assure you concrete feedback will be given to you with regards to your birthday voucher.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply19 Oct 2015, 12:19
Official
Hello kurt012,
We would like to apologise for the overall experience. Please be advised we have referred this matter to the club department to address, as this matter has been prolonging. We can understand the frustration caused, but we assure you concrete feedback will be given to you with regards to your birthday voucher.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We would like to apologise for the overall experience. Please be advised we have referred this matter to the club department to address, as this matter has been prolonging. We can understand the frustration caused, but we assure you concrete feedback will be given to you with regards to your birthday voucher.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
