EXCEPTIONAL SERVICE BY SIMPHIWE MCHUNU

around the 7th July 2015 I purchased a Russell hubs heater on the Boardman's online shopping and on the 11 July 2015 I went online to check my purchase and only to get a message that say the item was out of stock. So I decided to cancel the order by sending an email and I went to buy myself another heater elsewhere since it was a cold weekend. it had happened that Edgars' had already billed me for this transaction and had not rectified this even after I sent a second email to cancel. on the 23 July 2015 I called the call center and was assisted by a gentleman named Simphiwe Mchunu who gave me exceptional service, he was patient, professional and even went as far as contacting the online department in order for my account to be rectified. he offered me to join Edgars' club which I was not interested in but I agreed to joining the club because of his exceptional service. Simphiwe deserves a Belles.