TS
Thando S

1 reviews | Active since Sept 2012

24 May 2016, 23:20

Excellent service from Edgards Clearwater employee (Lebo, underwear department)

<p>I went to three department stores to buy bras, my body has changed and I've been struggling with the correct fit. I fitted more than 9 bras in an hour, nobody at all the other shops offered to assist me, I almost postponed the shopping to another day, which meant more time away from the things I'd rather be doing.</p> <p><br />Lebo approached me, helped me with measuring my size, suggested the correct types, bra straps etc. She went the extra mile and delivered excellent service to a client who was already irritated by the time she got to Edgards Clearwater.</p> <p><br />Ngiyabonga Sis Lebo.</p>

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Replies (1)
Edgars
Edgars's reply25 May 2016, 07:05
Official

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our customers. We are very pleased to hear of the efficient and professional service that you have received from Lebo. We will be sure to send this compliment to her management team for recognition.

Please find below reference number for this query:

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Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

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