Excellent service by store manager

I requested a new Club card, as my old one was giving me problems. I went to the Newtown branch to have the card replaced. The Newtown branch did not have any Club cards on hand and I was told by the customer service consultant to come back in the next week or so to check IF the new cards had come in, which was an inconvenience to me.<br> <br> The store manager, Glen, offered to go to the Eastgate branch that same evening and collect a Club card for me and activate it so that I could just come to the store the next day to collect it.<br> <br> That was really sweet of him, to go the extra mile to ensure that I didn't have to wait for a long period of time, or be inconvenienced by going to another branch to get a replacement card. <br> <br> I just wanted to acknowledge and thank him for the exceptional service I received. I really appreciate it. Keep up the good work.