VR
Verona R
1 reviews | Active since Sept 2010
05 Jul 2019, 21:13
Excellent Service
Excellent and professional service from Samantha Estée Lauder in fourways mall. Needed to changed an item, I called in a few days earlier to confirm if I could return it - she remembered me and assisted me immediately. No questions asked and no interrogation about where, how and whys. She treated me with respect and care, that made me feel good. It’s great to see that there are still people passionate about what they do in providing great customer service and experience
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Edgars's replyOfficial
06 Jul 2019, 08:50Dear Verona
Thank you very much for alerting us of the excellent service received by the Estee Lauder consultant at our store.
We will be forwarding this great feedback to the store's management team to acknowledge Samantha on a job well done.
Thank you once again, as this will be a big confidence booster for our staff.
Kind regards
Edgars Customer Experience Team
Thank you very much for alerting us of the excellent service received by the Estee Lauder consultant at our store.
We will be forwarding this great feedback to the store's management team to acknowledge Samantha on a job well done.
Thank you once again, as this will be a big confidence booster for our staff.
Kind regards
Edgars Customer Experience Team
Best regards,
Edgars's reply06 Jul 2019, 08:50
Official
Dear Verona
Thank you very much for alerting us of the excellent service received by the Estee Lauder consultant at our store.
We will be forwarding this great feedback to the store's management team to acknowledge Samantha on a job well done.
Thank you once again, as this will be a big confidence booster for our staff.
Kind regards
Edgars Customer Experience Team
Thank you very much for alerting us of the excellent service received by the Estee Lauder consultant at our store.
We will be forwarding this great feedback to the store's management team to acknowledge Samantha on a job well done.
Thank you once again, as this will be a big confidence booster for our staff.
Kind regards
Edgars Customer Experience Team
Best regards,