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Phumzile M

1 reviews | Active since Jul 2015

15 May 2017, 08:28

Excellent service

<p>On Saturday 13/05/2017 I went to Edgars birch acres mall with my mom to buy her make up,when we got there the lady that works on the make up department was on lunch and a colleague of her paged her,she came back from lunch immediately.</p> <p> </p> <p>I was so impressed with the service she gave us,she was so friendly,helpful and very patient.she tried a lot of shades on my mom's skin until she found the suitable one.when we left the store we were so happy,we were happy customers.</p> <p>I just want to say thank you very much Tshepiso we need people like you.keep up the good work.</p> <p>Next time when I come to the store I will definitely want to be assisted by you.</p>

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Replies (1)
Edgars
Edgars's reply15 May 2017, 08:57
Official

We are delighted to hear that you have received such commendable service from our staff Tshepiso . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Jet Birch Acres for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.