TL
Tshidi L

1 reviews | Active since Sept 2016

08 Sept 2016, 15:04

Excellent Service

<p>I went to Edgars at The Grove mall, Pretoria and Thando Magagula went out of her way to give me a bigger plastic bag for my purchase. She went the extra mile for great customer service. The cashier next to viewed her action as a waste of time because she had to go away from her till to get the bigger bag but Thando did not have a problem because she knows that the customer is important in the business. This seems like a small issue but it goes a long way in excellent customer service. Thank you Thando Magagula.</p>

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Replies (1)
Edgars
Edgars's reply17 Sept 2016, 11:43
Official

Wow great service!!!

Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received from Thando . We will be sure to pass your comment over to her and our in store management team.

Kind regards,
Edcon customer experience team,
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