RM
Refilwe M

1 reviews | Active since Feb 2014

16 Nov 2015, 12:19

Excellent, Excellent, Excellent Service

We went into Red Square with my friend on Saturday evening, the store was about to close but these 2 ladies had such a great attitude, didn't even mention that the store was closing or try to push us away. Instead they gave us such an awesome experience. I must say it was thee best service of the day having come back from the Rosebank branch and other stores, in fact of the whole year. Excellent service like this is very rare these days and I left the mall feeling really good about their service. I saw it fit to take some time to appreciate these sisters, they must keep up the good attitude, it will take them a long way. Valrie and Ayanda thank you so much for the excellence in service.

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Replies (1)
Edgars
Edgars's reply17 Nov 2015, 15:38
Official
Hello rsmooki,

Thank you for taking your time to write us this wonderful compliment. Edcon sets high standards for the service rendered to customer and we also strive for excellent customer service. We are pleased you received you received such outstanding service from the Sandton staff. We guarantee you that their efforts will not go unnoticed. The compliment has been forwarded to the store manager for recognition.

The reference number for your compliment is: ***/GO

Thank you for your continued support and loyalty

Kind regards Edcon
Customer Experience Team
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