1 reviews | Active since Jun 2016
Excellent Customer Service by Lucky Masola
<p>To Lucky Masola </p> <p>I am writing this letter as a humble note of appreciation for the outstanding customer service provided by Lucky Masola who helped me to find a dress that I was desperately looking for. I went to Edgars lakeside mall desperately looking for a specific kelso dress and Lucky was so passionate in helping me though it was not easy and it took him time to find the dress but he was communicating and keeping me updated all the time.</p> <p> I checked most Edgars store in Gauteng but I was not lucky with the size I was looking for and each store I went no one was willing go an extra mile in helping me to find the dress in other stores. I’m very impressed and pleased with the quality of service provided, I noticed that he is placing customers’ interests first.</p> <p> </p> <p>Keep up the good work Lucky and I salute the good customer service you provided.</p> <p> </p> <p>Best regards</p> <p>Mrs Moloto</p>
We are delighted to hear that you have received such commendable service from our staff Lucky Masola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Sandton for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
We are delighted to hear that you have received such commendable service from our staff Lucky Masola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Sandton for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
