excellent customer care

my husband and i visited the eastgate edgars on the 21.10.2015.we have been battling to get a credit oweing to my husband and to get his credit profile cleared and updated for the last 10months.<br> we ran from branch to branch,phoned in many times and even had transunion attempt to assist us.there was no positive response.<br> Dalsie was professional in her work,she took time to listen and understand.she knew how to navigate thru her system to get us results and information that we needed.she went the extra mile to phone headoffice,assist my husband and even help us with the refund.<br> we are still awaiting the settlement letter ,as it takes 48hours to process and the refund also has time limits,however we give credit where its due and thank you Dalsie.<br> she made our journey a little easier.<br> WELL DONE to you!<br> <br>