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Nosipho M

1 reviews | Active since Mar 2015

27 Aug 2018, 15:21

Excellent cusomer service appreciation!!

I would like to share my deepest gratitude for the service received from Thato at the Dune Store within Edgars in Sandton. I had been battling to get a particular shoe in my size and Thato helped me locate the shoe in record time.

His sense of empathy and urgency when dealing with the matter left me speechless. We really need a lot more people like him in the service industry. Thato, thank you for all your help. May you soar to greater heights - you definitely deserve all the recognition.

Nosipho Mde

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Replies (1)
Edgars
Edgars's reply28 Aug 2018, 10:28
Official

Thank you for forwarding this wonderful compliment.

We aim to deliver excellent service to our customer’s at all times. We're truly proud of Thato for showing such care and professionalism.

Please be advised we have referred the compliment to the stores management team for recognition purposes.

Thank you once again for taking the time to recognize our people!

Please find below reference number for this query:

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Kind Regards

Edgars Customer Relations Team

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