DS
Dillan S
1 reviews | Active since Jan 2014
26 Jan 2016, 15:47
Every year same old ****!!!!
So sick of Edgars INCPOMPETET service. I have bought on my account again that they promised to change six months later to and interest free count. Which they had not done because they have changed policy. After they **** to me. No they are not sending me the statements of payments via post. I have requested it before. Since I need proof of residents. No once again I must suffer because of the poor service. They say they can send it via email. I need it via post!!!!! You are really a disgrace!!!
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Replies (1)
Edgars's replyOfficial
28 Jan 2016, 12:55Hello Etiquette1994 ,
We must sincerely apologise for the overall experience. Please be advised as per the new policy the 12 months plan is no longer changed to 6 months interest free. We apologise for the overall experience. But we have referred your request for postal statements to the accounts department.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised as per the new policy the 12 months plan is no longer changed to 6 months interest free. We apologise for the overall experience. But we have referred your request for postal statements to the accounts department.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply28 Jan 2016, 12:55
Official
Hello Etiquette1994 ,
We must sincerely apologise for the overall experience. Please be advised as per the new policy the 12 months plan is no longer changed to 6 months interest free. We apologise for the overall experience. But we have referred your request for postal statements to the accounts department.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised as per the new policy the 12 months plan is no longer changed to 6 months interest free. We apologise for the overall experience. But we have referred your request for postal statements to the accounts department.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,