YS
Yolande S
1 reviews | Active since Mar 2013
23 Jun 2015, 12:58
Error conveniently occurs when unsubscribing
Good day. Kindly remove me from your mailing list . I have tried doing so every time I receive an unsolicited email from you and conveniently get the message: Error occured. Contact the call centre. EVERY TIME!<br> How is it possible that you have not fixed this error in more than a month? I find it shocking that you require me to phone you at my expense to cancel a subscription I did not request. <br>
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Replies (1)
Edgars's replyOfficial
24 Jun 2015, 16:12Hello YolandeScheepers,
Thank you for raising your concerns with us. Kindly note this query has been referred to our IT department to remove your email address from our database. We assure you that you won't receive promotional emails anymore.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note this query has been referred to our IT department to remove your email address from our database. We assure you that you won't receive promotional emails anymore.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,
Edgars's reply24 Jun 2015, 16:12
Official
Hello YolandeScheepers,
Thank you for raising your concerns with us. Kindly note this query has been referred to our IT department to remove your email address from our database. We assure you that you won't receive promotional emails anymore.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note this query has been referred to our IT department to remove your email address from our database. We assure you that you won't receive promotional emails anymore.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,