Empty Promises

<p>I purchase a pair of lace up leather shoes from Edgars in Bayside Mall on 20th May 2016. On the 21st July 2016 I had to return it to the store as the laces of these shoes completely tore through the leather where the holes are. I returned the shoes and was informed by the Manager that he needed to do a quality valuation on the shoe which would take 10 working days to complete. I informed him that I cannot wait that long as my employer has a very strict dress code. I do not own another pair of shoes and I would be getting into trouble at my place of employment. I had just started this job on the 18th of May 2016after being unemployed for quite a while. The manager was insistent that there is nothing else he can do for me. After much back and forth between myself and him regarding how he was not very sympathetic to my plight. He eventually promised to contact me within 4 working days (28 th July) with an answer and a solution. It is now the 04th August and I have not heard a single word from him or any of his staff. To really make matters worse I have now had to sign a written warning within my probation period. I am completely unhappy and extremely upset regarding this entire situation. Being **** to and not having the decency to follow up with me is disgraceful and completely unproffesional!!!!!!!</p>