KO
Kirstin O
1 reviews | Active since Jan 2019
19 Mar 2019, 18:18
Employees to busy with personal lives and conversations with each other and made a R500 mistake.
Edgar’s is menlyn had a place where you can customize your own shirts. Spent R500 only to get home and look at the shirt and realized they spelt stitches wrong. R500 down the drain due to the mistakes of employees that were so focused on their personal lives that they made errors.
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Edgars's replyOfficial
20 Mar 2019, 08:52Hi Kirstin
Thank you for sharing your experience with us.
Please accept our sincere apologies for the staff error regarding the printing on your shirt.
By copy of your mail we will be escalating this matter to the senior manager and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the staff error regarding the printing on your shirt.
By copy of your mail we will be escalating this matter to the senior manager and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Edgars's reply20 Mar 2019, 08:52
Official
Hi Kirstin
Thank you for sharing your experience with us.
Please accept our sincere apologies for the staff error regarding the printing on your shirt.
By copy of your mail we will be escalating this matter to the senior manager and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the staff error regarding the printing on your shirt.
By copy of your mail we will be escalating this matter to the senior manager and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***