NG
Natalie G

1 reviews | Active since Dec 2021

09 Jul 2023, 22:26

Embarrassed By Edgards Promenade Staff Member

I was embarrassed by a beauty consultant at the Edgards Promenade store on Saturday, 08th July around 10 am. I walked into the store, not with the intention of buying anything but only browsing. Then I headed to the cosmetic department where I saw a mascara I thought I could buy. I headed to the cashier and joined the queue, which took forever. I got impatient and decided to not buy the mascara. I left it on the shelf close to the tillpoint. As I was about to leave the store the beauty consultant from the cosmetic department came running after me and asked me if I paid for the mascara.

I was livid and embarrassed at the same time. Why was I treated this way as a customer. Does the beauty consultants get trained run after all customers that decides not to purchase an item anymore?????

I would like an official apology from Edgards Management

Regards

Natalie

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