EMBARRASSED AT TILL POINT

Good day<br> <br> I have on 3 occassions been embarrassed at Edgars, twice at Edgars Trade Route and once at JET Trade Route.<br> <br> account is paid via debit order and twice debit order was returned but i paid into the account and the account is up to date. debit order has been re-instated and goes off on normal date.<br> <br> in july i was at Edgars Trade Route. when i got to the till the lady says sorry we cant serve you as your card is blocked becuase you account has not been paid since December 2014. So she phones customer servoices and they look into the account and then apologise and the account is unblocked because the account is up to date and they cant understand why there is ablock. so on 12 Septmebr i go to JET Trade Route and guess what cant buy cos the account his blocked. go back to EDGARS trade route and the same story debit order retured in June but no one checks to see that i paid in cash in july and the debit order for august has actually gone off. really pathetic disgusting service by such a big company, i will pay up this account as soon as possible and close this account as i have been embarrassed by the way i have been treated having this accounct for so many year now