Egders / RCS Account

have held an Edgars account for over 30 years. My account is fully paid up and is currently in credit, as I overpaid for the last three months. I have not used the account, yet a R36 monthly service fee was charged. I contacted Edgars/RCS to close my account and was informed that closure can take up to three months, during which time service fees may still be charged. I believe this is unfair and unreasonable, especially since:

The account is not being used The balance is paid and in credit I have explicitly requested closure

Delaying closure while continuing to charge fees appears to be a deliberate tactic and may breach the National Credit Act and Consumer Protection Act. I am requesting:

Immediate closure of my account Reversal of the service fee charged Written confirmation that no further fees will be app****

I expect this matter to be resolved urgently.