MG
Moeketsi G
1 reviews | Active since Jan 2011
25 Apr 2015, 03:15
Egdars please refund my money
I am on debt review. I am have been paying for both my wife and my accounts as she is a house wife. I have overpaid my wife's Edgars account with about R4000-00. I have been battling to be refunded this money for 2 months. Please see attached e-mail from my debt councilor. <br> <br> From: [Email Removed] [Email Removed]<br> Sent: Wednesday, April 22, 2015 11:30 AM<br> To: [Email Removed] [Email Removed]<br> Subject: urgent GM Galeng Gerald Moeketsi Galeng /Zanele Cecilia Galeng<br> <br> NO RESPONSE HAS RECEIVED FROM YOUR OFFICE IN RESPECT REQUEST BELOW.!!!
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Edgars's replyOfficial
27 Apr 2015, 10:26Hello Fango,
We are deeply sorry for the overall experience with regards to the refund. We can understand that this matter has been prolonging, but we have referred it to the accounts department for intervention. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We are deeply sorry for the overall experience with regards to the refund. We can understand that this matter has been prolonging, but we have referred it to the accounts department for intervention. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Edgars's reply27 Apr 2015, 10:26
Official
Hello Fango,
We are deeply sorry for the overall experience with regards to the refund. We can understand that this matter has been prolonging, but we have referred it to the accounts department for intervention. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We are deeply sorry for the overall experience with regards to the refund. We can understand that this matter has been prolonging, but we have referred it to the accounts department for intervention. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***