EGARS, WORST RETAILER EVER

Ever since I have opened up an account at Edgars I have not only experienced the worst retail service but also never received a statement for over 2 years. I have called and requested but nothing has been sent. I eventually received a statement this month and I'm beyond furious to see what they've added to my account and to see the interest for that as well as the interest on my account. They've added a CLUB BOOK to my account which I DID NOT sign up for and nor have I received anything of that sort. I've been paying this account and been trying to pay it up but it seems as if my money is going nowhere. Added to my fury, I received a notification about 2 months ago saying I need to pay my account or I'll be blacklisted!!!!!

I have been quiet and been trying to give Edgars the benefit of the doubt but clearly it's just a company that's *****ing my money.

Firstly, I want all the unnecessary **** off my account that I DID NOT sign up for and I want all my statements emailed to me.