TK
Tasneema K
1 reviews | Active since Sept 2015
11 Sept 2015, 13:58
EGARS CAPE TOWN DONT KNOW OF ANSWERING PHONES!!
Hi <br> <br> I've been calling whole week to find out of my insurance claim,i spoke to the female that assisted me the day i went and she said she will get back to me,i phoned twice on 09.09.2015,on the 10 after taken long to get through i spoke to someone just looking after the count while the cellphone counter reliever was on lunch took all my details
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Edgars's replyOfficial
14 Sept 2015, 14:07Hello KarriemT,
Thank you for bringing this matter to our attention. As per our telephonic discussion, Kindly note your claim has been approved and the gift card department will be in contact with you to make arrangements. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. As per our telephonic discussion, Kindly note your claim has been approved and the gift card department will be in contact with you to make arrangements. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply14 Sept 2015, 14:07
Official
Hello KarriemT,
Thank you for bringing this matter to our attention. As per our telephonic discussion, Kindly note your claim has been approved and the gift card department will be in contact with you to make arrangements. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. As per our telephonic discussion, Kindly note your claim has been approved and the gift card department will be in contact with you to make arrangements. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***