1 reviews | Active since Sept 2018
Edgers terrible service and unknown attorneys
Good Day Peter
Please kindly assist me I have an account with Edgars which I believe it was handed over. I have been calling them for the past 3 days and I went as far as going to the Edgers store in Bellville to get the number of the attorney that my account was handed over to. The consultant who assisted me there even complained about Edgers' bad customer services helpline. I have been given alot of numbers to call because I need to settle this account. One of the consultants gave me TransUnion's number to check who the attorneys were because they don't know which attorneys I've been handed over to. When I called TransUnion they advised that the account is not with any attorneys but still with Edgers and Edgers says its not with them anymore and I cannot pay them I have to go through these " uknown attorneys" . None of these people has ever called me regarding this account I have never even received an SMS from any of these attorneys or Edgers for that matter.
Please kindly assist I need to settle and close this account please.
My number is ********** 272, email **********
Thank you for making contact with us. We apologise for the frustrations caused to you. Our collections department will be in direct contact with you to assist further with the settlement amount as well as any attorneys details .***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us. We apologise for the frustrations caused to you. Our collections department will be in direct contact with you to assist further with the settlement amount as well as any attorneys details .***/GO
Kind regards
The Edgar's Customer Experience Team
