EDGARS/RCS written confirmation

*** I had an Edgars account which I have since closed my account in May this year, I requested for a paid up letter/statement and proof/confirmation that the account is closed,i still have had no one assisting me. I have been waiting for feedback! you go to the branches,no help! you call and send emails,still no help! you only get sent from pillar to post and being spun silly stories. If i owed Edgars they new my email and phone number very well but now that i don't owe them and money i am getting zero service! I do not want phone calls I only want proof that the account has been paid up and closed-both RCS and Edgars keep point fingers to each other and I have still had no resolution. I resorted to thei twitter pages and only then did i receive a response -Anathi called me over a week ago and promised to get back to me,I still await feedback. I sent an email because their number "does not exist". Between Edagrs and RCS I genuinely don't know who wants what of me because i have honored all their directions but still noting. I only need proof of settlement and confirmation of account closure!