AB
Andre B

1 reviews | Active since Jan 2022

29 Jan 2022, 11:07

EDGARS/RCS MAJOR DISASTER!

Once AGAIN EDGARS/RCS is a MAJOR DISASTER!!! I DO AGREE!!! Made monthly payment as always, amount way more than my amount due. EDGARS had a system error where after I did ask the customer service "Are they sure the payment will not reflect as a late payment?" Guess what? RCS made it a late Payment... Useless There for I will CLOSE my account as all my friends suggested.

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Replies (2)
Edgars
Edgars's reply31 Jan 2022, 08:30
Official
Good morning Andre.

Thank you for taking my call .

I have escalated your query to RCS and I will be in contact with you for the resolution. 

Thank you and take care.

Best regards,

Edgars
Edgars's reply02 Feb 2022, 15:09
Official
Good day Andre.

Trust you well.

RCS has made contact with you .
Last 3 months statements emailed .

Should you have any further enquiries please feel free to contact us.

Thank you and take care

Best regards,