EDGARS/RCS ****************

a month ago I went through all the trouble to close my edgars account. I even got a settlement amount which increased due to additional costs that I was not aware of. I emailed proof of payment to '***'; '***';'edg*******' I called Financial services and Clubcard divisions I asked them to cancel and close everything. No one got back to me to confirm cancellation.

exactly a month later I get billed for another R108 for CLUBVIP and other nonsense. I spent my entire cellphone allowed minutes on calls to edgars. No one can tell you whats on your statement. please call headoffice. Im sorry mam you need to contact this and that dept. I finally get through to someone who assisted to cancel the VIP and yet again the account. however, when put through to the accounts dept who is the only team that can really assist, the call gets cut. I called the accounts dept and was kept waiting for almost 20min. I do not have anymore airtime left.

this is pathetic way of cheating customers. RCS and Edgars. I feel sorry for those customers who do not know what is happening and just pay their accounts. its **************** .

nothing has been resolved. no one returns your emails.