1 reviews | Active since Jul 2018
EDGARS/EDCON **********
I am livid!!!!!! Luckily I noticed this in time, and what a nerve they have to SMS me and say I am late on paying????? I've seen activity on my account such as:
SMS AIR SUBSCRI 24.99 25.35 SMS AIR SUBSCRI 24.99 50.34 MOBILE CONTENT FEE
What the hell????? My account has been -0.08 for more than a year, I have not purchased anything, WHAT IS THIS??????
When I googled this "SMS AIR SUBSCRICRIPTION" is see that there are so many people with the same complaints. Are people even aware that Edcon/Edgars are coning people and ripping them off in this manner?
This is appalling, I called the call centre and collections department more than 4 times - NO JOY!!!
I spoke to Favorite Chusi, L Makolo and Cynthia Kinase and they advised me the matter will be dealt with... but...they all sound so unsure!
I have advised them that I will get my lawyer involved if needs be.
This is not on, before you know it you blacklisted for something you did not even purchased!
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the
frustrations that this incident has cashed to you. Kindly note that your query has been escalated to
our third parties for a cancellation /reversal of the mobile content fees .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the
frustrations that this incident has cashed to you. Kindly note that your query has been escalated to
our third parties for a cancellation /reversal of the mobile content fees .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,