Edgars your call center staff need lessons in how NOT to put the phone down on clients

Could someone from Edgars Club please call me, calling your call center asking for the department to put a debit order in place for my Edgards Club pmts, and they keep dropping the call on me, I am not going to keep calling back. It is simple, lets either put a debit order in place, or we can cancel this service and I can get on with my life. I only took it out because the very young salesperson who called me needed the boost. I can do without the hassle of having to beg Edgards to deduct the money from my bank account.