EDGARS - WORST SERVICE

WORST Service ever received from Edgars Blue Route Mall and Pargo. I purchased boots and a clothing piece (*** ) online =R 2,098.99 ZAR. online at Edgars. After more than a week, I booked an Uber to the store , i was told their online is offline, a few days later, I enquired with Pargo and received an email advising me that my order got stuck somewhere, and they had to re issue the order. After another few days , i received an email . I can collect the order. The 2 Edgars employees( Nazli and Sevi) who assisted struggled to locate the order due to some mismatched info. I patiently waited until they were able to find the correct details. and had to hear the one asking the other about clothes lying on the floor behind the counter and it must be picked up else she will throw the clothes in the isle.. next. I asked if i could have a bag for my order as it came in quite a large box, I was told NO. I must buy something to purchase a bag. I made a plus R2k purchase, waited forever for the order. The attitude when saying no , they did their own thing , was busy with other stuff whithout looking at me the customer. I again .told them i can't manage to carry the box, i need a bag and was told NO. I managed to get the box the the shop next to Edgars and was immediatly helped with the box. and was given a bag. This does not stop here. I received a 15% voucher from Edgars to use in 7 days -saying thankyou for my order(Use code ThankU4CNRHRDZ at checkout to get 15% off!). Now another few days later, I received 2 emails from Pargo to collect my order at Edgars. It was a horrible experience purchasing online at Edgars and Pargo with some of their staff being really unprofessional in their dealing with customers.