NP
Nanelle P
1 reviews | Active since May 2018
02 May 2018, 11:26
Edgars: Worst customer experience ever
Worst customer service ever. Went in store to increase my account limit after receiving an sms. Sat in store for almost 3hours, I then spoke to a lady on the phone who put me on hold for almost an hour. I was asked to come back the next day to try again. Same thing happened, I will not recommend Edgars to anyone.
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Replies (3)
Edgars's replyOfficial
02 May 2018, 13:15Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received. Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,
Edgars's reply02 May 2018, 13:15
Official
Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received. Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,
Edgars's replyOfficial
02 May 2018, 13:16Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received. Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,
Edgars's reply02 May 2018, 13:16
Official
Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received. Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,
Edgars's replyOfficial
02 May 2018, 13:16Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received.
Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,
Edgars's reply02 May 2018, 13:16
Official
Thank you for taking the time in addressing you service experience with us. We would like to apologize for the overall service received.
Please be advised we have escalated your query to management for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team.
Best regards,