1 reviews | Active since Mar 2009
Edgars won't stop calling me / sending me sms
Reference ***/GO<br> <br> Edgars, this is the THIRD and final complaint. I made numerous mails and phone calls where I specifically asked Edgars to NEVER EVER call me or sms or email me for ANY marketing or Financial services. I received average of 3 phone calls per day and had to install applications on my smart phone to add the Edgars numbers to my spam list to block them. After calling customer services, they said, oops, they only made a tick next to DO NOT CALL. So Edgars started to send me marketing sms'e. Called again, oops sorry, will make ticks on database not to sms / email / call me.. 2 days later Edgars called me from a PRIVATE NUMBER. Are you kidding me....? <br> <br> This is FINAL request.. DO NOT EVER CALL/MAIL/SMS me for financial / marketing purposes. Just email me my monthly statement. THAT IS IT. If you ever call / sms / mail me I will close my account and NEVER shop again at Edgars. If Edgars ever call me again I will post my friends on Facebook not to open an account at Edgars and provide Edgars with ANY personal details. And I will go to every newspaper and take further steps if this final request is ignored to respect my privacy and never ever call or sms me again.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Rest assured that your details have been removed from our marketing communication list. However you will still receive the last set of communication via sms or email as the material is loaded 30 days in advance. In addition our telesales department has been notified not to contact you for any campaigns services.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Rest assured that your details have been removed from our marketing communication list. However you will still receive the last set of communication via sms or email as the material is loaded 30 days in advance. In addition our telesales department has been notified not to contact you for any campaigns services.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
