Edgars will insist on fighting to the bitter end for their MONTHLY ACCOUNT fee

<p>Edgars unilaterally ceased delivery of paper statements. More than a year of repeated requests to deliver email statements met with no response. Eventually one of the few co-operative and customer responsive accounts clerks sent a statement covering the 14 months for which no transactional information was available. We discovered this new MONTHLY ACCOUNT fee charge now being app****. We requested reversal (and termination) of this fee failing which we desired closure of the account. THe request was denied.</p> <p>We requested a final statement to make payment and advised closure in writing before 31 May 2017. No statement was forthcoming. Eventually in the 2nd week of June the statement arrived. We paid the full balance excluding the R22.80 for June Monthly Service Fee. Now Edgars advise they will not close the account until the R22.80 is paid. I presume if I never use the account again they will expect R22.80 per month for ever?</p>