YN
Yolanda N

1 reviews | Active since Jan 2018

05 Apr 2022, 15:43

Edgars West street sold me a reject back pack bag worth R300

I'm so disappointed and sad I bought a back pack bag at Edgars west street for R300 on Saturday around 14:00. firstly I didn't see a need to protect or keep my slip safe because the bag is expensive and I didn't imagine that they would have be something wrong with zip. They sold me a reject bag and I went there today they refused to exchange because I never had the slip but the bag still has the tag tell me is this fair the manager was so disrespectful they made me stand for 45 minutes so basically I lost R300 how could they sell me a reject bag i wont be supporting edgars anymore

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Replies (4)
YN
Yolanda N's update05 Apr 2022, 17:13
Reviewer Update
The only thing i need is for them to exchange the back pack bag and give me a better one that's all
Edgars
Edgars's reply06 Apr 2022, 14:20
Official
 Dear Yolande. 

Edgars management has made contacted with you concerning the exchange of your bag.
Should you have any further enquiries please feel free to contact us.

Have a great day further and stay safe.

YN
Yolanda N's update06 Apr 2022, 15:17
Reviewer Update
Thank you so much to edgars management team for the final decision I'm grateful and happy the bag was exchanged and the services i received today from Avin and the team schedule to work today was beyond excellent keep it up Avin and I will be definitely shopping at edgars again ❤❤❤❤❤❤❤ Camagu !!!!
Edgars
Edgars's reply06 Apr 2022, 15:20
Official
 Dear Yolande..

Thank you for such an amazing compliment for our Edgars Team.

We will be sure to pass it on.

Thank you and take care .