Edgars went from Best to Good to Worst to Extremely Worst……

Over the 40+ years being a Edgars client, Edgars went from Best to Good to Worst to Extremely Worst…… At the end of September 2020, I went to Edgars Diamond Pavilion to find out more about amounts on my account only to be informed that there is no longer a customer service in the store. We then called head office and they informed me that these are club fees as well as other fees. I asked them to please cancel my club membership. After I got home and looked at my statement again decided to pay the FULL amount outstanding and close my account. I sent an email with proof of EFT and also informed that I am closing my account with Edgars. The next month I receive another statement with new amounts added, club not closed either. I sent an email again with the previous proof of payment and that the account was closed but instead of them closing the account, I just get a new statement every time with another amount added and sms that I must settle my account. In February 2021, after so many emails later, a call where I was busy explaining and the phone was just hung up on me, I decided to see the Manager at Diamond Pavilion. He called them and also sent an email. Just when I think everything is now finalized, I received a sms last night 9 March 2021 at 21:33 that "your account has been handed over today". I went to see the Manager, Ronny, again this morning (who was very friendly and sympathetic). He said he will call them again ..... NOW WHAT? THESE ***********, USELESS PEOPLE ARE DRAGGING MY NAME THROUGH THE MUD BECAUSE THEY CAN’T DO THEIR JOB PROPERLY!!!