RR
Rajiv R
1 reviews | Active since Dec 2018
14 Dec 2018, 09:53
Edgars voucher promotion unfulfilled
Edgars ran a promotion in November 2018 where if you buy for R1200. You would recieve a voucher to use on your next purchase of R1200 or more. That promotion ended on the 25/11/18 and vouchers were to be issued 3 to 5 days after the promotion had ended. I havnt recieved mu voucher till now. I have been to an Edgars store to query this and i have called their call center on 4 occasions (7-12-12, 9-12-18, 10-12-18 and 14-12-18)only to be told that my issue has been escalated and I will be recieving my voucher. Which i am still waiting for.
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Edgars's replyOfficial
14 Dec 2018, 10:43Dear Rajiv,
Please accept our since apologies for the delayed feedback.
Kindly note that our marketing team is working through the queries that have been already logged and your details have been submitted for resolution purposes.
As soon our marketing team have resolved the issue -sms's will be sent to customers with an extension date of the 31.12.2018.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Please accept our since apologies for the delayed feedback.
Kindly note that our marketing team is working through the queries that have been already logged and your details have been submitted for resolution purposes.
As soon our marketing team have resolved the issue -sms's will be sent to customers with an extension date of the 31.12.2018.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply14 Dec 2018, 10:43
Official
Dear Rajiv,
Please accept our since apologies for the delayed feedback.
Kindly note that our marketing team is working through the queries that have been already logged and your details have been submitted for resolution purposes.
As soon our marketing team have resolved the issue -sms's will be sent to customers with an extension date of the 31.12.2018.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Please accept our since apologies for the delayed feedback.
Kindly note that our marketing team is working through the queries that have been already logged and your details have been submitted for resolution purposes.
As soon our marketing team have resolved the issue -sms's will be sent to customers with an extension date of the 31.12.2018.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***