TM
Thokozani M
1 reviews | Active since Jan 2019
03 Jan 2019, 16:53
EDGARS, VODACOM & RMCS ****!
HOW DARE YOU **** me into a contract and not give me a choice to enter it or not?! for the last two years my number has been a contract number resulting in numerous inconveniences and you wont fix it. I have called your **** headquarters RMCS and i hold for 10 MINUTES! Im cancelling my account with you guys because this isn't on. And on top of that your employees lie and say they know nothing about it when I ask them instore. I'd like my number to be prepaid again ********** Vodacom. Please make sure you fix this immediatley!
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Edgars's replyOfficial
04 Jan 2019, 09:18Dear Thokozani,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to RMCS for cancellation of contract and conversion to pre-paid within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to RMCS for cancellation of contract and conversion to pre-paid within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply04 Jan 2019, 09:18
Official
Dear Thokozani,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to RMCS for cancellation of contract and conversion to pre-paid within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to RMCS for cancellation of contract and conversion to pre-paid within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,