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Sarah-Michelle Neokorides
1 reviews | Active since Feb 2016
25 Feb 2016, 16:09
EDGARS V&A WATERFRONT HORRIFIC SERVICE
Horriffic service from Edgars cell phone department in V&A waterfront. I have waited 2months, for them to replace my cell phone that I pay insurance for every month. I am still waiting!!! I have spoken to managers who have promised to sort it out, everyone passes the buck, no one takes responsibility. FINRITE shocking service. I cannot wait to close my EDGARS account, customer service needs to be sorted out!!
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Edgars's replyOfficial
26 Feb 2016, 09:12Hello Sarah Neokorides,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your cell phone , we are currently investigating on this matter and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your cell phone , we are currently investigating on this matter and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply26 Feb 2016, 09:12
Official
Hello Sarah Neokorides,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your cell phone , we are currently investigating on this matter and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your cell phone , we are currently investigating on this matter and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***