JH
Jacque H
1 reviews | Active since Sept 2019
19 Nov 2021, 14:53
EDGARS USING SYSTEMS TO MAKE PEOPLES PAYMENTS DISSAPEAR
Edgars has failed to update payments made for more than a year , currently claiming that there are arrears to the account whilst balance should be in advance . been dealing with Terusha Naidoo , Claribel and accounts office . all of which are failing to update account . proof of all payments were submitted and yet there was no update being made . people should beware of this as they don't update their systems , clients will keep on paying and Edgars will let the extra payments vanish into their pockets and then claim NO PAYMENTS MADE
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Replies (4)JH
Jacque H's updateReviewer Update
19 Nov 2021, 16:15this problem has been escalated so many times , instead of escalating the problem , get someone who is literate and competent to actually get of their lazy buts and rectify it . That is depending if you have such a highly educated employee working there in accounts
JH
Jacque H's update19 Nov 2021, 16:15
Reviewer Update
this problem has been escalated so many times , instead of escalating the problem , get someone who is literate and competent to actually get of their lazy buts and rectify it . That is depending if you have such a highly educated employee working there in accounts
Edgars's replyOfficial
19 Nov 2021, 16:21Good day .
The query is referred to RCS management team.
Thank you
The query is referred to RCS management team.
Thank you
Edgars's reply19 Nov 2021, 16:21
Official
Good day .
The query is referred to RCS management team.
Thank you
The query is referred to RCS management team.
Thank you
JH
Jacque H's updateReviewer Update
29 Nov 2021, 17:09good day , it has been more than 10 days now and your RCS management team has not resolved the problem . i assume they gave the all the accounts to a couple of grade 7 children to find the error as it appears to be above their fireplace ("skills" for the slow people there) . does not say much for having management if they don't know what they are doing .
JH
Jacque H's update29 Nov 2021, 17:09
Reviewer Update
good day , it has been more than 10 days now and your RCS management team has not resolved the problem . i assume they gave the all the accounts to a couple of grade 7 children to find the error as it appears to be above their fireplace ("skills" for the slow people there) . does not say much for having management if they don't know what they are doing .
JH
Jacque H's updateReviewer Update
30 Nov 2021, 21:10good day , all correspondence should be done via email as to insure conversations can be used as detailed reference . telephonically conversations will hold no evidence and the harassments for not paying was to frustrating . I send proof of payment for 13 months and you could still only manage to track 6 months of it . where did the other payments go , my payments are in black and white . can people be so dumb as not to see the statements forwarded to you so many times . it is clear that you don't want to admit mistakes from your side and staff . my request was merely for you to sort out my account and yet you still failed in that section
JH
Jacque H's update30 Nov 2021, 21:10
Reviewer Update
good day , all correspondence should be done via email as to insure conversations can be used as detailed reference . telephonically conversations will hold no evidence and the harassments for not paying was to frustrating . I send proof of payment for 13 months and you could still only manage to track 6 months of it . where did the other payments go , my payments are in black and white . can people be so dumb as not to see the statements forwarded to you so many times . it is clear that you don't want to admit mistakes from your side and staff . my request was merely for you to sort out my account and yet you still failed in that section