KN
Khanyisile N
1 reviews | Active since May 2016
12 Jun 2019, 10:16
Edgars unprofessional as usual
Never received a statement for May, ordered an online item which took about 3 weeks to be delivered then suddenly i receive an e mail that says Risk when i was never sent a statement, this is ghetto and unprofessional, why was there a charge made to my account when i had not yet received the item?
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Edgars's replyOfficial
12 Jun 2019, 11:00Dear Khanyisile
Thank you for making contact with us.
Please accept our sincere apologies for the delayed delivery of your online order .
As per our discussion today we will follow up on your payment with our remittance team and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us.
Please accept our sincere apologies for the delayed delivery of your online order .
As per our discussion today we will follow up on your payment with our remittance team and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Edgars's reply12 Jun 2019, 11:00
Official
Dear Khanyisile
Thank you for making contact with us.
Please accept our sincere apologies for the delayed delivery of your online order .
As per our discussion today we will follow up on your payment with our remittance team and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us.
Please accept our sincere apologies for the delayed delivery of your online order .
As per our discussion today we will follow up on your payment with our remittance team and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***