EDGARS UNFAIR DEBITS AFTER BEING TOLD THAT THEY MUST STOP IN 2015

I have posted a review on 8 March 2019 regarding the mobile content fee that edgars has been charging me since 2015. I sent an email to ********** requesting them to cancel it in June 2015. Until date it has not been cancelled? Who will compensate me for this money being deducted after I requested it to be cancelled?? This is their response after my 1st initial post on hello peter:

"As per our records the customer took up the Mobile content product .Refund has been declined. Customer Enrolled On: Feb 28 2015 12:21PM on Cell phone number: ********** 4452 via Mobile Marketing--as per rmcs feedback"

My response to them; "I am very sorry, this is a total misunderstanding AND UNNACEPTABLE! I have NEVER took up such thing. AND i WILL BE GOING BACK TO HELLOPETER

How can we escalate this? This is a total infringement of consumer rights. I did ask for this to be out of my account in 2015 already. Some one will be responsible for this! See below and get back to me ASAP:

Musa Khumalo ********** date: Jun 11, 2015, 10:31 AM subject: Re: statements mailed-by: gmail.com Thank you for this Musa,

I see that Mango was charging my account for tickets that I purchased using my credit card. I think that they are doing this for a long time and I need to rectify this as soon as possible.

1. Can I request statements from January 2014 - December 2014.

2. Can you please explain the life membership fee and mobile content fee that I am paying? And how do I cancel these subscriptions."

I am going in circles trying to sort this out.