Edgars ********* Conduct , Bullying a customer for over 12 months after they destroy a watch in their possession. (Unresolved its the 7th)

Edgar's responds Dated : 15 September 2018 "Thank you bring this matter to our attention. Please be advised we have escalated your query to management for intervention and feedback will be provided to you. We would like to apologize for all the inconveniences caused. Reference number: ********** 0719/GO Kind Regards, The Customer Experience Team" To whom it my concern on the other side of the Big corporate Bully, If you really investigated you would have noted that I didn't give consent of any repair in the first place so even If the supplier is doing it for the 100th time , I never asked for it. You still giving me some spin PR story. When will I get my Watch after 12 months of hearing the store will get back to you that's the last thing I would want to hear. Mothibedi has done all he could and that's the only person that's been there for 6 months. Not the rest of the store management who would need my birth Identity and Dompass to prove I am of south African origin and I didn't ***** the Guess watch as per the Store senior manager Judy imp****. I want timelines not another 12 month period of the store will contact you. You have had my personal possession for 12 months and still give me an attitude like you doing me a dam favor. Did they tell you how they did pay the supplier for 4 months for the work I didn't authorize , so the supplier kept my watch for 5 months. Did they tell you I declined the Blue strap and asked for my functional watch to be returned in its original state , Did they tell you the paperwork I signed didn't ask me for "proof of purchase" to do the repairs in the first place now that their Employee choose to Authorize that repair without approval and the supplier saw it fit to destroy my original strip I am supposed to be grateful for been afford a R500 gift voucher to keep in shut, I spent over R500 for the trips I made to the store over a 12 month period. Because I am a black woman Judy saw it fit to give me her Bull**** answers as I am being done a favor. what happen to reg : ********** 0719/GO from months ago? Edgars Group figures they are above the law and can undermine my Customer protection act Rights , Just cause I am black it doesn't mean I am not learned . I want that Watch by the end of Business Thursday 6 December 2018 or we can approach the legal system to resolve this matter, where a corporate Giant such as Edgars bullies Consumers.