SP
Sanyo P

1 reviews | Active since Dec 2017

16 Jul 2018, 16:24

Edgars ********* business conduct

Edgar's customers beware and check your monthly statements. I closed my account last year because of unnecessary added expenses. Just opened it last month and see I'm charged airtime subscription and data etc. R78 +R49+R78+R49 all in one month for something I never asked for. Called Edgar's told to call another number. The guy can't help me nor transfer me to the relevant department but needs to log my call and get them to call me back within the next 24 to 48 hours. This is unnecessary.

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Replies (1)
Edgars
Edgars's reply17 Jul 2018, 16:34
Official

Thank you for making contact with us regarding the airtime billing on your account .We apologise for the frustrations caused to you.Our accounts team will escalate your query to RMCS for a cancellation of the product and reversal of the fees.***/GO

Kind regards

The Edgar's Customer Experience Team