Edgars Tygervalley Poor Quality & Service

What a shocker from the Tygervalley Store!!

I bought a Jxchange jean about 3months ago and today it ripped between my bum and back pocket! So I went to the shop today to show them and I was told they couldn’t help me because I had no proof of purchase (but let’s be serious, who would have proof of purchase more than a month after???) and apparently because I paid cash they cannot check my receipt on their system, on receipts of people who paid using cards were there! Wow

Despite giving them the date and approximate time of the purchase in hope that maybe they could review their surveillance, I was sarcastically told they don’t have video footage of that! Moral of the story we’re paying premium prices for poor quality goods so either keep your receipt for life or use a card when making purchases as that’s all they retain on their system.

I’m not angry just disappointed, and scared for the other items I bought!