RV
Rochelle V

1 reviews | Active since Dec 2019

24 Feb 2020, 13:39

Edgars treats their customers as *********!!!!

I have a family linked card, that I have been using for over 6 years now. I purchased from Jet in December 2019. I have never ever had the issue of "your signature does not match" I always sign, and no issue. I have never been treated and made to feel like a ******** like I was made to feel this Saturday 22/02/2020 at their Mall@ Carnival Branch when trying to purchase an item on the sale. The two ladies that assisted me, refused to further assist me as my signature is not the "same" - "exact same" as on the card. They made a huge scene about this, and refused to assist me any further, I showed them my other account cards and the signatures on the cards but the refused. I suppose it seems like ********* these days that "*****" account cards only buy on the sale..... Yeah ... No They Don't!!

Unfortunately I did not get their names = No Name tags and obviously no receipts!!!!! I have been embarrassed in front of the entire store by using my own card and being made out a ********....needless to say when they attempted to reverse the purchase I had to sign my same "so called incorrect signature" to approve the reversal..,. funny how my signature was then correct..... I cut up my card ... and I will make sure the main account holder closes his account with Edgars and you can be assured that I will spread the word of how Edgars treats their long time customers as *********!!!!!!!!!! Disgusted to say the least!!!!!!!!

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