Edgars the ***** in ***** clothing

I now understand why EDGARS is going out of business because all they do i ******* hard working people. I bought my kids a phone at Edgars Parow center on Saturday, got home tried to set the phone up and then started giving problems where it kept freezing and till a point the touch didnt work so one couldnt even unlock the phone. tried letting battery run down but then phone onl;y charged till 6%. I took it back the Monday 03/12/2019 the guy said that they can't replace it with new ones as he needs to send it away , what bull**** is that.

Futhermore when i purchased the phones on account i asked how does interest work, they said its normal and only pay the amount the phone costs, when i told them i dont want the phones anymore because them not wanting to replace it, i was told that i needed to pay 21% extra on the devices.

The pathetic service of the people that assisted us was disgusting, they didnt even explain anything to us, they were more worried about getting rid of me and my kids because they were being a nuisance to them, but all my kids was waiting for their phones.

So i don't want the phones anymore, they need to credit the money back to the account, if not i wont pay and edgars can take me to court where i'll advise i can only pay back R5 a month and they can waste money on laywers for more than what the phone is worth.

Get you act together and teach your staff compassion for kids