MB
Mary B

1 reviews | Active since Jul 2011

14 Jul 2022, 11:00

Edgars - The company that can't sort out issues!!

I don't have an account with Edgars, which is probably for the best. One of their customers is using my cell phone number and I cannot speak to anyone who can have this issue sorted out. I get all her notifications, including RCS security verification codes! Yesterday, when I called, I was told straight that she couldn't help me and she promptly put the call through to wherever and the call was subsequently dropped. No wonder Edgars nearly closed down. Perhaps their CEO needs to looks at the quality of staff they are employing. Getting notifications and marketing calls for someone else on your phone all the time is very irritating!!!

0
Replies (3)
Edgars
Edgars's reply26 Jul 2022, 08:55
Official
 Dear Mary,

Trust you well..
 
Thank you for taking my call this today. 

Feedback has been provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care
MB
Mary B's update26 Jul 2022, 09:29
Reviewer Update
Thanks for removing me from the promotions list. I would like feedback on being removed from your customer list, which I am definitely not a part of.
Edgars
Edgars's reply26 Jul 2022, 10:12
Official
Dear Mary,

Trust you well..
 
Thank you for taking my call this today. 

All marketing and promotions have been removed .

Thank you