Edgars Thank U card – CON

I have been swiping my Edgars thank you card for the past year each and every time I fill up at Engen. ( I spend approximately 500-700 weekly on fuel) When I queried my points balance with Edgars – Thanks U, they have advised the card was never activated, but they have all my particulars, ID number, Cell phone number etc, but do not pick up my thank you card number against my name. I have had this card for 2-3 years and have purchased on the card. Yet apparently it is not linked. I received sms’s at the beginning of the year reflecting my points and Rand value available on the card.

Response from Edgar’s is to register for a new card. What about the points I have accumulated over the past year,,,,,,, At the end of the day, I don’t care about the points, but how many other customers are being *****ed over the same way......